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Far North Queensland Youth Assistance Fund Privacy Statement

Introduction

Far North Queensland Youth Assistance Fund (FNQYAF) regards donor or applicant privacy as an important part of our relationship with our donors and applicants. The following privacy policy applies to all Far North Queensland Youth Assistance Fund users and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact FNQYAF Administration Manager, Judy Peace at fnq.youthassist@iig.com.au or (07) 4051 6590.

Collection of Information

In order to use the Far North Queensland Youth Assistance Fund website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to donations, funding, and support, including Email.

Any information collected by Far North Queensland Youth Assistance Fund is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Consent

You are not obliged to disclose personal or sensitive information about yourself or your contact details when you visit our website.

By using our website, you accept this Privacy Statement and expressly consent to our collection, use and disclosure of your personal information and to us using this information to assist you with your enquiry and to offer any services that may be relevant to you.

Use of Collection Information

Any details collected from Far North Queensland Youth Assistance Fund donors and applicants is required in order to provide you with grants, information and a high level of service.

Correspondence is recorded in order to assess applications for assistance, record donations provide information about the Fund, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at fnq.youthassist@iig.com.au

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at fnq.assist@iig.com.au.

Donations and Funding Applications

If you make a donation to FNQYAF or apply for funding, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as bank details or credit card number, expiration date).

We use this information for billing purposes to facilitate your donation or to provide approved funding. If we have trouble processing your donation or funding application, we will use this information to contact you.

Communications

Far North Queensland Youth Assistance Fund uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at fnq.youthassist@iig.com.au

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Far North Queensland Youth Assistance Fund may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Far North Queensland Youth Assistance Fund does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Far North Queensland Youth Assistance Fund site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.fnqyaf.org.au

Cookies

Like many major websites, the Website may use “cookies” which store some information on computers accessing the Website.

Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this Website and customise the Website according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used.

You should be able to configure your computer so that it disables “cookies” or does not accept them.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

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